Learner Charter

Learner can expect from us minimum of these standards;

  • We will ensure that you have enough information provided by us for you to make a decision on the learning programme suitable to you needs;
  • We will ensure that you enrolment is dealt with in a fair manner and in reasonable time.
  • We will ensure that we provide you best teaching, quality and other services so that you can enjoy your learning.
  • We will ensure that we help you in achieving progression once you have finished your qualification.
  • We will deal with your complaints in line with the timeframe provided in our complaints policy.
  • What we expect from our learners in return is part of our Terms & Conditions given below.

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